Travel your way, on your terms.
Know your route. Check accessibility. Find support. Travel with greater confidence.
Everything you need before you set off
Check a Station
Live lift faults, step-free access, toilets and help points from TfL.
Plan a Journey
Routes matched to your needs, re-planned when a lift is out.
Seek Assistance
Prepare your Passenger Assist request, then finish it on the official service.
Accessibility Map
See step-free stations and lift issues at a glance.
1
Tell us how you travel
Wheelchair, walking aid, low energy, sight or hearing — or just for today.
2
Check and plan
Live TfL data on lifts, step-free access and routes that fit you.
3
Get support
Head to Passenger Assist with your request ready to go.
Honest by design
We show where information comes from and when it was retrieved. If we don't know, we say "Information unavailable". We never pretend to book assistance.